Tactical Operations
Fine tune staff scheduling according to demand, not availability
Match staff resource to the peaks and troughs in traffic, right down to specific hours on specific days. Store managers gain confidence in staff scheduling, and staff in turn are more productive, more motivated and interact more effectively with customers.
Count the cash you're missing
Do you measure your sales by volume alone? Your flagship stores may not necessarily be generating the best return.
With traffic of 1,000 x conversation rate of 10% x Average Transaction Value (ATV) of £10. you have sales of £1,000. It means your staff missed 900 people. Why? And how do you know which element of the equation to improve? SPSL gives you the answers immediately so that you minimise waste and produce a faster ROI. Email request for ROI model info@spslretail.com
Improve the shopping experience
SPSL helps you identify the problems and barriers to sales. By going into detail about which customers browse, touch, try or buy - and whether they're satisfied or switched off - you can invest in the most appropriate shop floor initiatives for better business.
You have:
- Happier shoppers
- Better Customer Service
- More targeted point-of-sale material
- A better layout
- And you can measure the impact of the changes you make to every activity